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Zolara's Policies

A legal disclaimer

The content on this website is provided by ZOLARA SOLUTIONS LLC for general informational purposes only. We do not guarantee the accuracy, completeness, or reliability of any information presented. Use of this site and its content is at your own risk. ZOLARA SOLUTIONS LLC is not liable for any loss or damage resulting from the use of this website. Links to third-party sites are provided for convenience only and do not imply endorsement.

Privacy Policy - the basics

At ZOLARA SOLUTIONS LLC, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
When you visit our website or reach out to us via contact forms, chat, or audit requests, we may collect personal details such as your name, email address, company name, and any message you provide. This information is used solely for communication purposes, to respond to your inquiries, offer our services, or deliver a free audit as requested.
We also collect certain technical data automatically when you browse our website. This may include your IP address, browser type, device information, pages visited, and referring website. This information is used for analytics and to enhance the performance and security of our website. Technologies like cookies may be used to support these functions.
ZOLARA SOLUTIONS LLC does not sell, rent, or trade your personal information to third parties. We may, however, share your data with trusted service providers such as website hosting, analytics, or live chat platforms strictly for the purpose of helping us operate and improve our services. These providers are required to maintain the confidentiality and security of your data.
We implement appropriate security measures to protect your information from unauthorized access, loss, or misuse. However, please understand that no method of transmission over the internet is 100% secure.
By using our website, you consent to the collection and use of your information as described in this policy. If we make changes to our privacy practices, we will update this page to reflect those changes with a new effective date.
If you have any questions or concerns about this policy, you may contact us at contact@zolarasolutions.com.

What to include in the Privacy Policy

At ZOLARA SOLUTIONS LLC, we respect your privacy. When you visit our website or contact us, we may collect personal information such as your name, email, or company details to respond to your inquiries and offer our services. We also collect basic technical data like IP address and browser type to help improve site performance. Your information is never sold and is only shared with trusted service providers when necessary. By using this site, you agree to this policy. For any questions, please contact us at contact@zolarasolutions.com.

Fulfillment / Shipping Policy

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Since Zolara Solutions provides digital services only, there is no physical shipping.

  • Services are delivered digitally via email, online meetings, phone calls, or project dashboards.

  • The estimated delivery timeline will be agreed upon in proposals or contracts.

  • Clients will receive confirmation and ongoing updates until service completion.

Refund Policy – Zolara Solutions

 

At Zolara Solutions, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 30-day refund policy.

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Eligibility for Refund

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  1. Refund requests must be submitted within 30 calendar days from the purchase date.

  2. You must provide your order number, payment details, and reason for the refund request.

  3. Refunds will only be processed back to the original payment method used.

  4. Depending on your bank or payment provider, refunds may take 5–10 business days to reflect in your account.

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Non-Refundable Items/Services​

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  • Products or services labeled as non-refundable at the time of purchase.

  • Services that have been fully delivered, utilized, or customized as per your request.

Terms & Conditions

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By using our services, you agree to the following:

  1. All payments must be made in advance unless otherwise agreed.

  2. Project timelines depend on client responsiveness and availability of required information.

  3. Zolara Solutions is not responsible for delays caused by incomplete client input or third-party platforms (e.g., Google, social media sites).

  4. Confidentiality of client data is maintained at all times.

  5. Any disputes will be handled under the governing laws of [Your Country/State].

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